BB&T Review

A regional bank in the Southeast, now part of Truist Financial.

4.0/5

Customer Satisfaction

1872

Established

$230.00

Total Assets

Featured Products

Checking:
Bright Checking$10.00/month
Savings:
Investor’s Choice Savings40.00% APY
Credit:
Spectrum Cash Rewards2% cash back
Mortgage:
30 Year Fixed6.50% interest rate
FDIC insured up to $250,000 per depositor (Certificate: 9846)

Fee Rating

3.1/5

Lower is better

FDIC Insured

Yes

Certificate: 9846

Digital Banking

4.2/5

Online & Mobile Experience

Branch Network

1,900

Physical Locations

Key Features

  • Strong branch network, mortgage products.

Bank Information

Routing Number

053101121

Branch Hours

{"Mon-Fri": "9:00-17:00", "Sat": "9:00-12:00"}

Customer Service

1-800-XXX-XXXX

24/7

Headquarters

Winston-Salem, NC

Years in Business

153 years (Est. 1872)

Login Information

Online Banking Login

Access Online Banking

Mobile Banking

BB&T Mobile

Password Requirements

8-20 characters, letters, numbers, special character

Two-Factor Authentication

SMS code, Email code, Biometric

Forgot Password

Reset Password

Security Features

Multi-factor authentication, SSL encryption, biometric login

Login Instructions

Enter username and password; use two-factor authentication if prompted.

Login Help

Call customer service: 1-800-XXX-XXXX

Hours: 24/7

Accounts & Products

Checking

Bright Checking

Monthly Fee

$10

Minimum Balance

$1500

Card Type

$Debit

Minimum Deposit

$50

Overdraft Fee

$36

ATM Fee

$2.5

Mobile Banking
Mobile Deposit
Direct Deposit
View Details

Savings

Investor’s Choice Savings

APY

$40.00%

Annual Earnings

$40.00

Compounds

$Monthly

Minimum Balance

$300

Monthly Fee

$5

Withdrawal Limit

$6/month

Online Banking
Mobile Banking
Automatic Transfers
View Details

Credit Card

Spectrum Cash Rewards

Annual Fee

$0

Cash Back

$2%

APR Range

$15.99% - 25.99%

Network

$Visa

0% Intro APR for 12 months
Signup Bonus: $150 cash back
View Details

Mortgage

30 Year Fixed

Interest Rate

$6.5%

APR

$6.65%

Term

$30 Years

Min Down Payment

$5%

Min Loan Amount

$50,000

Max Loan Amount

$1,000,000

First-Time Homebuyer Program
VA Loans
View Details

Digital Banking Experience

Mobile App Rating

4.2/5

Very Good mobile experience

Online Banking

4.2/5

Very Good online experience

Customer Service

4.1/5

Very Good customer support

Digital Features

Online bill pay
Mobile check deposit
Person-to-person payments
Account alerts and notifications
Mobile wallet compatibility
Secure messaging

Ready to Start Banking with BB&T?

Visit their website to explore account options and start your application