Citibank Review

A global bank with a strong U.S. presence.

4.0/5

Customer Satisfaction

1812

Established

$1.7 thousand

Total Assets

Featured Products

Checking:
Access Checking$10.00/month
Savings:
Citi Savings5.00% APY
Credit:
Double Cash2% cash back
Mortgage:
15 Year Fixed6.00% interest rate
FDIC insured up to $250,000 per depositor (Certificate: 7213)

Fee Rating

3.1/5

Lower is better

FDIC Insured

Yes

Certificate: 7213

Digital Banking

4.4/5

Online & Mobile Experience

Branch Network

650

Physical Locations

Key Features

  • International services, wealth management.

Bank Information

Routing Number

021000089

Branch Hours

Mon-Fri: 9am-5pm, Sat: 9am-12pm, Sun: Closed

Customer Service

1-800-XXX-XXXX

24/7

Headquarters

New York, NY

Years in Business

213 years (Est. 1812)

Login Information

Online Banking Login

Access Online Banking

Mobile Banking

Citi Mobile

Password Requirements

8–20 chars; letter+number

Two-Factor Authentication

SMS, Citi® Token

Forgot Password

Reset Password

Security Features

Device fingerprint; SSL

Login Instructions

Enter User ID & password → verify with Citi Token

Login Help

Call customer service: 1-800-XXX-XXXX

Hours: 24/7

Accounts & Products

Checking

Access Checking

Monthly Fee

$10

Minimum Balance

$1500

Card Type

$Debit

Minimum Deposit

$25

Overdraft Fee

$35

ATM Fee

$2.5

Mobile Banking
Mobile Deposit
Direct Deposit
View Details

Savings

Citi Savings

APY

$5.00%

Annual Earnings

$5.00

Compounds

$Monthly

Minimum Balance

$500

Monthly Fee

$4.5

Withdrawal Limit

$6/month

Online Banking
Mobile Banking
Automatic Transfers
View Details

Credit Card

Double Cash

Annual Fee

$0

Cash Back

$2%

APR Range

$15.99% - 25.99%

Network

$Mastercard

0% Intro APR for 18 months
Signup Bonus: $200 cash back
View Details

Mortgage

15 Year Fixed

Interest Rate

$6%

APR

$6.15%

Term

$15 Years

Min Down Payment

$5%

Min Loan Amount

$75,000

Max Loan Amount

$750,000

First-Time Homebuyer Program
HomeRun Program
View Details

Digital Banking Experience

Mobile App Rating

4.4/5

Very Good mobile experience

Online Banking

4.4/5

Very Good online experience

Customer Service

4.1/5

Very Good customer support

Digital Features

Online bill pay
Mobile check deposit
Person-to-person payments
Account alerts and notifications
Mobile wallet compatibility
Secure messaging

Ready to Start Banking with Citibank?

Visit their website to explore account options and start your application