Key Bank Review

KeyBank is a regional bank serving 15 states with retail, commercial, and investment services, emphasizing local community engagement.

4.1/5

Customer Satisfaction

1825

Established

$170.00

Total Assets

Featured Products

Checking:
Key Essential Checking$10.00/month
Savings:
Key Value Savings15.00% APY
Credit:
Key Platinum Visa1% cash back
Mortgage:
30-Year Fixed4.25% interest rate
FDIC insured up to $250,000 per depositor (Certificate: 33810)

Fee Rating

3.3/5

Lower is better

FDIC Insured

Yes

Certificate: 33810

Digital Banking

4.0/5

Online & Mobile Experience

Branch Network

1,150

Physical Locations

Key Features

  • Wide Midwest footprint; specialty lending; investment services.

Bank Information

Routing Number

041001039

SWIFT Code

KEYBUS44

Branch Hours

Mon-Fri: 9am-5pm, Sat: 9am-12pm, Sun: Closed

Customer Service

1-800-XXX-XXXX

24/7

Headquarters

Cleveland, OH, USA

Years in Business

200 years (Est. 1825)

Login Information

Online Banking Login

Access Online Banking

Mobile Banking

KeyBank Mobile

Password Requirements

8–20 chars

Two-Factor Authentication

SMS, Authenticator

Forgot Password

Reset Password

Security Features

256‑bit SSL

Login Instructions

Enter credentials → complete 2FA

Login Help

Call customer service: 1-800-XXX-XXXX

Hours: 24/7

Accounts & Products

Checking

Key Essential Checking

Monthly Fee

$10

Minimum Balance

$500

Card Type

$Debit

Minimum Deposit

$25

Overdraft Fee

$34

ATM Fee

$2.5

Mobile Banking
Mobile Deposit
Direct Deposit
View Details

Savings

Key Value Savings

APY

$15.00%

Annual Earnings

$15.00

Compounds

$Monthly

Minimum Balance

$500

Monthly Fee

$5

Withdrawal Limit

$6/month

Online Banking
Mobile Banking
Automatic Transfers
View Details

Credit Card

Key Platinum Visa

Annual Fee

$0

Cash Back

$1%

APR Range

$13.49% - 23.49%

Network

$Visa

0% Intro APR for 12 months
View Details

Mortgage

30-Year Fixed

Interest Rate

$4.25%

APR

$4.375%

Term

$30 Years

Min Down Payment

$5%

Min Loan Amount

$50,000

Max Loan Amount

$900,000

Key Advantage program
View Details

Digital Banking Experience

Mobile App Rating

4.1/5

Very Good mobile experience

Online Banking

4.0/5

Very Good online experience

Customer Service

4.1/5

Very Good customer support

Digital Features

Online bill pay
Mobile check deposit
Person-to-person payments
Account alerts and notifications
Mobile wallet compatibility
Secure messaging

Ready to Start Banking with Key Bank?

Visit their website to explore account options and start your application