TrustCo Bank Review

TrustCo Bank serves upstate New York with community banking, lending, and trust services since 1902.

4.0/5

Customer Satisfaction

1902

Established

$2.50

Total Assets

Featured Products

Checking:
TrustCo Free CheckingNo monthly fee
Savings:
TrustCo Savings14.00% APY
Credit:
TrustCo Visa Rewards1% cash back
Mortgage:
30-Year Fixed4.00% interest rate
FDIC insured up to $250,000 per depositor (Certificate: 021305164)

Fee Rating

3.6/5

Lower is better

FDIC Insured

Yes

Certificate: 021305164

Digital Banking

3.8/5

Online & Mobile Experience

Branch Network

60

Physical Locations

Key Features

  • Local decision-making; trust expertise.

Bank Information

Routing Number

021305164

SWIFT Code

TRSTUS44

Branch Hours

Mon-Fri: 9am-5pm, Sat: 9am-12pm, Sun: Closed

Customer Service

1-800-724-7123

Mon–Fri 8am–5pm ET

Headquarters

Albany, NY, USA

Years in Business

123 years (Est. 1902)

Login Information

Online Banking Login

Access Online Banking

Mobile Banking

TrustCo Mobile

Password Requirements

8–20 chars

Two-Factor Authentication

SMS

Forgot Password

Reset Password

Security Features

SSL; device fingerprint

Login Instructions

Enter credentials → complete 2FA

Login Help

Call customer service: 1-800-724-7123

Hours: Mon–Fri 8am–5pm ET

Accounts & Products

Checking

TrustCo Free Checking

Monthly Fee

$0

Minimum Balance

$0

Card Type

$Debit

Minimum Deposit

$25

Overdraft Fee

$32

ATM Fee

$2.5

Mobile Banking
Mobile Deposit
Direct Deposit
View Details

Savings

TrustCo Savings

APY

$14.00%

Annual Earnings

$14.00

Compounds

$Monthly

Minimum Balance

$25

Monthly Fee

$0

Withdrawal Limit

$6/month

Online Banking
Mobile Banking
Automatic Transfers
View Details

Credit Card

TrustCo Visa Rewards

Annual Fee

$0

Cash Back

$1%

APR Range

$14.99% - 24.99%

Network

$Visa

0% Intro APR for 12 months
View Details

Mortgage

30-Year Fixed

Interest Rate

$4%

APR

$4.125%

Term

$30 Years

Min Down Payment

$5%

Min Loan Amount

$50,000

Max Loan Amount

$600,000

View Details

Digital Banking Experience

Mobile App Rating

3.9/5

Good mobile experience

Online Banking

3.8/5

Good online experience

Customer Service

4.0/5

Very Good customer support

Digital Features

Online bill pay
Mobile check deposit
Person-to-person payments
Account alerts and notifications
Mobile wallet compatibility
Secure messaging

Ready to Start Banking with TrustCo Bank?

Visit their website to explore account options and start your application