Citizens Bank Review
A regional bank in the Northeast and Midwest.
Customer Satisfaction
Established
Total Assets
Featured Products
Checking: | One Deposit Checking | $9.99/month |
Savings: | One Deposit Savings | 10.00% APY |
Credit: | Cash Back Plus | 1.8% cash back |
Mortgage: | 30 Year Fixed | 6.35% interest rate |
Fee Rating
3.2/5
Lower is better
FDIC Insured
Yes
Certificate: 57957
Digital Banking
4.2/5
Online & Mobile Experience
Branch Network
1,100
Physical Locations
Key Features
- Strong retail banking, mortgage products.
Bank Information
Routing Number
036076150
Branch Hours
Mon-Fri: 9am-5pm, Sat: 9am-12pm, Sun: Closed
Customer Service
1-800-XXX-XXXX
24/7
Headquarters
Providence, RI
Years in Business
197 years (Est. 1828)
Login Information
Online Banking Login
Access Online Banking
Password Requirements
8–16 chars; no spaces
Two-Factor Authentication
SMS
Forgot Password
Reset PasswordSecurity Features
Biometric login; auto-lock
Login Instructions
Select sign‑in → input credentials → complete 2FA
Login Help
Call customer service: 1-800-XXX-XXXX
Hours: 24/7
Products & Services
Accounts & Products
Checking
One Deposit Checking
Monthly Fee
$9.99
Minimum Balance
$0
Card Type
$Debit
Minimum Deposit
$25
Overdraft Fee
$35
ATM Fee
$3
Savings
One Deposit Savings
APY
$10.00%
Annual Earnings
$10.00
Compounds
$Monthly
Minimum Balance
$500
Monthly Fee
$4.99
Withdrawal Limit
$6/month
Credit Card
Cash Back Plus
Annual Fee
$0
Cash Back
$1.8%
APR Range
$16.99% - 26.99%
Network
$Mastercard
Mortgage
30 Year Fixed
Interest Rate
$6.35%
APR
$6.5%
Term
$30 Years
Min Down Payment
$3%
Min Loan Amount
$50,000
Max Loan Amount
$1,000,000
Digital Banking Experience
Mobile App Rating
Very Good mobile experience
Online Banking
Very Good online experience
Customer Service
Very Good customer support
Digital Features
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